Quality Management and Accreditation

The Quality Management System (QMS) of National Reference Laboratory is designed to provide the basis of quality processes, guidelines and laboratory workflows to ensure the delivery of quality testing services, accurate patient results, patient care, client satisfaction, and clinical outcomes.

The system has been defined according to, and incorporates principles from, the CLSI guideline, ISO 15189:2012 and the College of American Pathologists (CAP) accreditation standards. The system also ensures ongoing compliance with local licensing bodies, HAAD, DHA and MOH.

The leadership of National Reference Laboratory is committed to continuous process improvement to maintain an effective overall total quality management system. Ensuring quality through process development and monitoring is integral to National Reference Laboratory’s ethos and day-to-day operations. National Reference Laboratory has established best practice procedures, quality indicators and measures in every phase of the workflow; pre-analytical, analytical and post-analytical. 

National Reference Laboratory’s Quality Assurance Team oversees regulatory guidance, staff education, QMS compliance and evaluation of QA developments for the following National Reference Laboratory owned, managed and partnership laboratories:
 

  • National Reference Laboratory Abu Dhabi in the Industrial City of Abu Dhabi (ICAD)
  • National Reference Laboratory Dubai in Dubai Science Park
  • Healthpoint Hospital Laboratory in Abu Dhabi
  • Imperial College London Diabetes Centre in Abu Dhabi
  • Imperial College London Diabetes Centre in Al Ain
  • Cleveland Clinic Abu Dhabi - Technical Component of the Anatomic Pathology Laboratory

 

Quality Accreditations

The accreditation process is a key component of National Reference Laboratory’s quality assurance. It supports an objective assessment of laboratory process to improve patient outcomes through technical requirements and industry-defined quality standards. National Reference Laboratory’s employees actively participate in CAP’s accreditation process by serving as inspectors and conducting quality-related seminars. This level of involvement provides up-to-date industry knowledge that serves to enhance patient safety in every National Reference Laboratory’s facility.

NRL has attained the following accreditations. To download and view the certificate, please click on the respective logo.

National Reference Laboratory – Abu Dhabi
ICAD -1 (Headquarters)
Abu Dhabi, UAE
 

CAP ACCREDITED
CAP Number: 8003899
AU-ID: 1616369
 
 

National Reference Laboratory  Dubai
Dubai Biotechnology and Research Park
Dubai, UAE

CAP ACCREDITED
CAP Number: 7237935
AU-ID: 1576983
 
 
ISO 15189:2012 ACCREDITATION

Accreditation Certificate #: LB-079-MED

Accrediting Agency: DAC in collaboration with ILAC (International Laboratory Accreditation Corporation)
 
 
Healthpoint Hospital Laboratory
Zayed Sports City,
Abu Dhabi, UAE
CAP ACCREDITED
CAP Number: 7237935
AU-ID: 1576983
 

National Reference Laboratory Anatomic Pathology Laboratory at Cleveland Clinic Abu Dhabi
Abu Dhabi, UAE

CAP ACCREDITED
CAP Number: 9261860
AU-ID: 1756539
 

Imperial College London Diabetes Centre
Abu Dhabi, UAE

CAP ACCREDITED
CAP Number: 7527837
AU-ID: 1597658
 

Imperial College London Diabetes Centre
Al Ain, UAE

CAP ACCREDITED
CAP Number: 8014465
AU-ID: 1624883
 

LabCorp
Burlington
North Carolina, USA

CAP ACCREDITED
CAP Number: 1396901
AU-ID: 1179680
CLIA Identification No: 34D0655059