Mission, Vision & Values


National Reference Laboratory was created to increase the spectrum, coverage and overall efficiency of laboratory testing in the region, while implementing international best practice reference laboratory processes and setting a new benchmark for quality standards.


National Reference Laboratory must become the role model for the delivery of high quality patient care within the regional laboratory community, providing high-quality, cost-effective, innovative laboratory services that will enhance patient health.

Initiatives will include:

  • The provision of reliable, timely, and informative services to physicians and other health care providers for the benefit of the patient.
  • The education of current and future laboratory technicians, physicians, and other health care professionals in the science of laboratory medicine .
  • The development of improved laboratory technology and services through applied research.
  • Fostering a workplace environment that promotes a sense of pride and accomplishment through the recognition of Innovation, Dedication, Collaboration and Professionalism.


EXCELLENCE: in technology and consultative services.

CARING: by all staff for those we serve.

INTEGRITY: in our interactions with customers, colleagues, and ourselves.

COLLABORATION: between all stakeholders to ensure collective wisdom and knowledge.

CULTURAL SENSITIVITY: value and respect our patients, staff, and visitors regardless of cultural background, race, gender, religion or disability.